Source-first AI platform for mention operations

Connect your sources AI turns mentions into action

Connect Google Maps, Trustpilot, Reddit, and other sources. ORMer continuously collects new mentions, classifies them with your taxonomy, and flags where your team should act first.

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  • Sources, not keywords: point to a source and the system collects the full stream.
  • Your rules x AI scale: custom taxonomy applied consistently across every run.
  • From collection to action: reports, alerts, and auto-replies in one flow.
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Workspace preview: rules, tags, and processing state in one place.
< 5 min
to connect a new source
1M+
mentions processed monthly
up to 10x
faster collection -> analysis -> action cycle

Source-first workflow

Connect -> Collect -> Classify -> Act

ORMer covers the full cycle: connect sources, set rules once, and run mention operations continuously.

Step 1

Connect sources

Point to a Google Maps listing, Trustpilot profile, forum URL, or marketplace page. No keyword matrix required: the system knows where to collect mentions.

Source types
Maps Marketplaces Social & forums
Google Maps Trustpilot Reddit Amazon G2

Step 2

Collect 24/7

DataStream monitors connected sources and pulls fresh mentions automatically. Every feed shows 24h/7d volume, run history, and sync status.

Active sources
DataStream Google Maps Trustpilot Community forum
New mentions 24h and 7d stats Run history Auto-sync

Step 3

Classify with your taxonomy

Define categories once: topic, author type, sentiment, and custom tags. AI applies your standards consistently at any scale.

Classification
Topics and subtopics Author type Sentiment Custom tags

Step 4

Act with reports, alerts, auto-replies

Beta access

Get structured analytics by tag, real-time alerts on critical mentions, and AI-generated reply drafts for support and community teams.

Action center
Tag-level reports Critical mention alerts Auto-replies (Beta) Reply generation (Beta)

Workflow

One loop from source to team response

No manual handoff between tools. Connect, collect, classify, and act in one place.

  1. 01

    Connect sources

    Add listings, communities, and threads that matter in your target market.

  2. 02

    Collect continuously

    DataStream pulls new mentions automatically and keeps sync history visible.

  3. 03

    Classify with AI

    Your taxonomy is configured once and applied consistently across volume.

  4. 04

    Act on priority

    Teams get structured reports, critical alerts, and reply drafts in one queue.

Outcomes

Speed and control across the mention pipeline

Core metrics for a source-first setup: onboarding speed, processing scale, and reaction time.

< 5 min

to connect a new source

Sources, not keywords

Connect concrete collection points and capture the full stream without manual query tuning.

One taxonomy across the team

AI applies your rules consistently at any volume with no drift between sessions.

From mentions to action

Reports, alerts, and auto-replies in one workflow instead of scattered tooling.

Data sources

Regional and global platforms by market

Source examples adapt to each locale so teams instantly recognize their real collection points.

Google Maps Trustpilot Reddit Yelp Amazon G2 Forum communities XLSX / CSV

Pricing

Packages based on team size and rollout depth

Same commercial structure as the current landing: Starter, Team, and Enterprise.

Starter

from $490 / mo

  • Up to 2 active projects
  • Core platform set and exports
  • Email support
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Popular choice

Team

from $1290 / mo

  • Up to 10 active projects
  • Model routing and extended limits
  • Priority support
Request demo

Enterprise

Custom quote

  • SLA, security review, SSO
  • Custom integration scope
  • Dedicated customer success manager
Request demo

Frequently asked questions

How long does onboarding take?

A baseline setup usually takes 1-2 iterations: import, rule setup, and pilot tagging.

Can we use our own taxonomy?

Yes. Rules are configured per brand, product line, or client portfolio.

Which data sources are supported?

XLSX/CSV imports are supported, including exports from common monitoring platforms.

How is data security handled?

Enterprise setup includes SLA, security review, and SSO. Requirements are aligned in the demo workshop.

Can I start tagging without uploading a new file?

Yes. Build a dataset in Messages Workspace from filtered/selected rows, then launch tagging from that dataset or upload a new file.

Bring your real dataset, get an actionable rollout plan

Share your details and we will map your current pipeline to a cleaner tagging workflow.

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